Proptez — Manage. Maintain. Maximise.

For Tenants

A tenant portal that makes renting simple, from move-in to move-out

Proptez gives every tenant a dedicated portal — lease details, maintenance requests and communication with their property manager, all in one simple place.

A better rental experience, for every tenant

Lease & tenancy details, always on hand

Tenants can view their rental property and lease details, and access documents and notices whenever they need them.

Maintenance requests, tracked to completion

Submit a maintenance request, report an issue, and track repair progress — no more chasing for updates by phone.

Inspection notifications, not surprises

Tenants get notified ahead of scheduled inspections and important updates, instead of finding out at the door.

Direct line to their property manager

Every conversation happens in one place — tenants message their property manager directly through the portal.

Frequently asked questions

What can a tenant do in their portal?

View their rental property and lease details, submit and track maintenance requests, access documents and notices, receive inspection notifications, and message their property manager directly.

How does a tenant get access?

Their property manager grants portal access from the agency dashboard — tenants sign in with the credentials their agency sets up for them.

Can tenants pay rent through the portal?

The tenant portal is built to bring rent, lease and maintenance information together in one place for the tenant — check with your agency for what's enabled on their account.

Is tenant data shared with other agencies?

No — each agency on Proptez is a fully isolated tenant. A renter only ever sees the data and branding of the agency managing their property.

Give your tenants a portal they'll actually use

Book a walkthrough or start a free trial today.